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Helpdesk

Salesforce Helpdesk

LACA Helpdesk

LACA utilizes a Helpdesk. It is very easy to create a helpdesk ticket. Simply send email to the appropriate distribution list to create a new ticket.
Questions about ProgressBook Suite (Student Information, Gradebook, DataMap, and Virtual Classroom), or SameGoal
[email protected]
Questions about EMIS (ProgressBook & PowerSchool)
[email protected]
Questions about PowerSchool (Lancaster & Licking Heights)
[email protected]
Questions about Fiscal Services (USAS, USPS, Kiosk, or BeAR)

[email protected]

Question regarding INFOhio or Library Services
[email protected]
Questions about Email/OWA or LACA's network (Routers, switches, spam, content filtering, wireless, surveillance, antivirus).
[email protected]
Questions about video distance learning or Polycom units
[email protected]
Questions about RAM
[email protected]
Questions and comments about LACA's website
[email protected]
Use this for a general support question that does not fit any categories above