LACA utilizes Cherwell Helpdesk. It is very easy to create a helpdesk ticket. Simply send email to the appropriate distribution list to create a new ticket.
| Questions about Progressbook Suite (Student Information, Gradebook, SPS, Datamap, Virtual Classroom or IEP Anywhere)
PowerSchool
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[email protected]
| Questions about EMIS.
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[email protected]
| Questions about fiscal services (USAS, USPS, USASWEB, Bear).
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[email protected] | Question regarding INFOhio or Library Services |
ne[email protected]
| Questions about Email/OWA or LACA's network (Routers, switches, spam, content filtering, wireless, surveillance, antivirus).
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[email protected]
| Questions about video distance learning or Polycom units.
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[email protected]
| Questions and comments about LACA's website
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[email protected]
| Use this for a general support question that does not fit any categories above.
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You can access your open and closed requests using the
User Portal.